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Certificate IV in Community Services reflects the role of community service workers who design and deliver person-centered services to individuals and/or groups. It is also designed for people who are usually involved in service delivery roles – either in direct client work and/or health and community development projects. Certificate IV in Community Services reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centered services to individuals, groups and communities.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
Progress your career in the community services sector with this intermediate-level course that will qualify you to work in a diverse range of settings, including community services jobs. Certificate IV in Community Services will give you the practical skills and knowledge to work with a diverse range of people in the community, residential and healthcare settings. It will also equip you with the foundation skills required to undertake further study in the field.
The Community Services Industry is one of the fastest-growing sectors in Australia with an estimated 50,000+ new jobs to be created within the industry by 2023 (Source: joboutlook.gov.au).
Certificate IV in Community Services will qualify you to work within a community development framework, plan and conduct group activities and work with people from diverse backgrounds. It will enable you to work in a range of roles within the community sector, helping you to enrich the lives of your clients. These roles may range from offering support and basic living assistance to advocation for clients with complex needs. Successful
completion of this course will give you the skills to seek employment in a variety of community services settings, or in social housing.
Job roles and titles vary across different industry sectors. Occupational titles may include:
Certificate IV in Community Services is delivered via DP Learning@Home model, offering the opportunity to study your way
RPL
Designed for existing workers who are able to demonstrate that they have already acquired through formal, nonformal and informal learning the course requirements.
Take a 60 sec Skill Assessment Check Now to determine your eligibility for RPL.
This course is delivered via our DP Learning@Home Program, offering a mixture
This course is delivered online Nationally.
Class-based or practical training may be delivered at the locations below.
DP Training Campus
The target learners and entry requirements for this course must:
Please be advised the following documents will be required to be submitted with your enrolment:
A $250 deposit is required prior to commencing training and assessment, with fortnightly and monthly payment plans to pay the remaining fees.
This qualification is made up of 15 units of competency (7 core, 8 electives) which reflect the needs of the industry.
| Unit Code | Unit Name |
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| (C) HLTWHS002 | Follow safe work practices for direct client care |
| CHCCCS006 | Facilitate individual service planning and delivery |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS010 | Maintain a high standard of service |
| CHCCOM001 | Provide first point of contact |
| CHCMHS001 | Work with people with mental health issues |
| CHCCCS020 | Respond effectively to behaviours of concern |
| HLTWHS006 | Manage personal stressors in the work environment |
| CHCCCS009 | Facilitate responsible behavior |
