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This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
There are no entry requirements for this qualification, however the preferred pathways for candidates considering this qualification include:
Job roles and titles vary across different industry sectors. Occupational titles may include:
This course is delivered via a blended model, predominately offered using electronic-based delivery, with Trainers/Assessors being available Monday – Friday between 8:30 am – 4:30 pm through email and/or telephone.
RPL
All learners will be offered the opportunity for Recognition of Prior Learning (RPL) assessment, who consider that they have and can successfully demonstrate that they have acquired through formal, non-formal and informal learning the required knowledge and skills specified in the training package. Learners may apply to have their knowledge and skills assessed via the RPL process and will be required to complete an RPL Application and the relevant RPL Assessment Kit.
Take a 60 sec Skill Assessment Check Now to determine your eligibility for RPL.
This course is delivered via our DP Learning@Home Program , offering a mixture of
This course is delivered online Nationally.
Class-based or practical training may be delivered at the locations below.
DP Training Campus
This qualification is made up of 13 units of competency (6 core, 7 electives) which reflect the needs of the industry.
Unit code | Unit Name |
BSBCRT311 | Apply critical thinking skills in a team environment |
BSBPEF201 | Support personal wellbeing in the workplace |
BSBSUS211 | Participate in sustainable work practices |
BSBTWK301 | Use inclusive work practices |
BSBWHS311 | Assist with maintaining workplace safety |
BSBXCM301 | Engage in workplace communication |
BSBOPS301 | Maintain business resources |
BSBOPS303 | Organise schedules |
BSBPUR301 | Purchase goods and services |
BSBFIN302 | Maintain financial records |
BSBWRT311 | Write simple documents |
BSBTEC201 | Use business software applications |
BSBPEF301 | Organise personal work priorities |
A $250 deposit is required prior to commencing training and assessment, with fortnightly and monthly payment plans to pay the remaining fees.